Every Electrical Emergency Answered.Every Service Call Booked. Automatically.
Residential and commercial electricians lose high-value jobs every week to unanswered outage calls, slow troubleshooting callbacks, and after-hours gaps. A customer with a tripped breaker, a burning smell, or no power won't wait — they'll call whoever picks up first. ShieldCore AI deploys a purpose-built AI agent that triages electrical emergencies instantly, walks through breaker and panel questions, books service calls, and captures full job details — 24/7, trained on your business, live in under a week.
Every step of the service workflow — automated.
From emergency triage to inspection reminders — the agent handles the entire front-line workflow without staff involvement.
Emergency triage — outages and safety calls
Power out, sparks from an outlet, burning smell from the panel, exposed wiring — the agent captures the full situation, confirms urgency, provides immediate safety guidance, and routes the request to your on-call team in real time. No missed calls, no voicemail, no delays at any hour.
Safety prompts for dangerous situations
When a customer describes a potentially hazardous situation — burning smell, flickering lights with heat, sparking outlets, or a warm panel — the agent delivers immediate safety instructions and escalates to your team without waiting for a staff member to pick up.
Breaker and GFCI troubleshooting questions
Customers describe a tripping breaker, a GFCI that won't reset, or outlets that stopped working — the agent walks through structured troubleshooting questions to assess the issue, identify the likely cause, and route toward the correct service call.
Panel and wiring questions
Customers ask about panel capacity, double-tapped breakers, aluminum wiring, or whether their home needs a service upgrade — the agent answers accurately based on your service offerings and routes complex panel questions to your estimators.
Pricing range guidance
Customers ask what a panel upgrade, outlet installation, EV charger, or whole-home rewire costs — the agent provides accurate pricing ranges based on your rates, sets realistic expectations before the booking, and routes detailed estimates to your team.
Availability checks & booking automation
The agent checks your live schedule, confirms open time slots, captures property and issue details, and locks in the appointment — without a single staff touchpoint. Emergency slots and routine service calls handled the same way.
Full job intake capture
Property type, panel age and brand, issue description, location in the home, prior electrical work, and site access details — all collected before the electrician arrives. Your team shows up prepared, not asking questions at the door.
Inspection reminders & follow-ups
Customers due for electrical inspections, smoke detector checks, or panel assessments get an automatic outreach with a direct path to book. Post-service satisfaction checks go out on autopilot — zero staff effort required.
From first call to confirmed booking.
Four steps. No staff touchpoints. Every interaction handled — emergency or routine.
Customer contacts you — agent responds in under 3 seconds
Power out, sparking outlet, burning smell, or a request for a panel upgrade price — the agent responds instantly with accurate, company-specific answers. It asks structured follow-up questions immediately: what's the issue, where in the home, panel age and brand, how long it's been happening? Every answer shapes the next step. No hold music. No callbacks. No staff required.
Emergency triage, safety prompts, breaker and GFCI questions, pricing ranges, and availability checks — all automatic.
Safety emergencies flagged — everything else triaged and routed
The agent recognizes dangerous situations immediately — burning smell from the panel, sparking outlets, exposed wiring, no power — delivers safety instructions on the spot, and routes the call to your on-call team in real time. For non-emergency service requests, it walks through breaker and GFCI troubleshooting questions, collects full job details, and routes toward the correct service call or estimate.
No safety emergency goes unanswered — day or night.
Full job intake captured — booking confirmed
The agent collects property type, panel age and brand, issue description, location in the home, prior electrical work, and site access details. It checks your live availability, walks the customer through open time slots, and locks in the appointment. Your electricians arrive knowing exactly what they're walking into — no surprises, no return visits for missing information.
Complete job intake and booking confirmed in a single conversation.
Inspection reminders and follow-ups run on autopilot
Customers due for electrical inspections, smoke detector checks, panel assessments, or post-repair follow-ups get an automatic outreach with a direct path to book. Post-service satisfaction checks go out without any staff involvement. Retention revenue that runs itself.
Zero manual follow-up required from your team.
The results electrical companies see from day one.
Fewer missed emergency calls. Faster triage. More inspection revenue. Higher customer satisfaction — without adding staff.
Fewer missed calls — including safety emergencies
Every inbound inquiry — sparking outlet, tripped breaker, panel upgrade request — gets an instant response. No more emergency calls going to voicemail at midnight and waking up to a customer who already called a competitor.
Companies report 60–80% fewer missed calls within the first month.
Faster safety triage — every time
The agent recognizes dangerous situations immediately — burning smell, exposed wiring, sparking outlets — delivers safety instructions on the spot, and routes the call to your on-call team in real time. No hold music. No waiting until morning to lose a high-value emergency job.
Every safety emergency triaged and routed in under 3 seconds.
24/7 availability — no after-hours gaps
Electrical problems don't follow business hours. A customer with no power or a burning panel smell at 11pm gets an instant response, clear next steps, and a direct path to your team — without your staff lifting a finger.
Zero after-hours inquiries go unanswered.
Reduced staff workload — dramatically
Pricing questions, breaker troubleshooting prompts, availability checks, booking confirmations, and inspection reminders all run through the agent. Your staff focuses on the work — not answering the same questions all day.
Front-desk call volume drops significantly from week one.
Accurate pricing guidance — every inquiry
Customers get real pricing ranges based on your actual rates — panel upgrades, EV charger installs, outlet work, rewires. Expectations are set correctly before the booking, which means fewer price objections and higher close rates on estimates.
Customers arrive at booking already aligned on price.
Higher customer satisfaction from first contact
Instant responses, clear safety guidance, accurate pricing, and smooth booking — customers experience a professional, frictionless process from the first message. That experience builds trust before an electrician ever sets foot on the property.
Higher satisfaction scores and more repeat and referral business.
Questions electrical companies ask us first.
Setup time, emergency handling, accuracy, integrations, pricing — answered directly.
Ready to stop losing jobs to missed calls?
We're onboarding early partners in the electrical industry. Get live in under a week.